IT is complex. And that means it can be difficult to keep up with the day-to-day demands of your organization, let alone deliver technological innovation that drives the business forward. In desktop management, this is especially true: the process of creating standard images, deploying devices, testing updates, and providing end user support hasn’t changed much in years. It can be tedious, manual, and time consuming. We’re determined to change that with our vision for a modern desktop powered by Windows 10 and Office 365 ProPlus. A modern desktop not only offers end users the most productive, most secure computing experience—it also saves IT time and money so you can focus on driving business results.
Today, we’re pleased to make three announcements that help you make the shift to a modern desktop:
- Cloud-based analytics tools to make modern desktop deployment even easier.
- A program to ensure app compatibility for upgrades and updates of Windows and Office.
- Servicing and support changes to give you additional deployment flexibility.
Analytics to make modern desktop deployment easier
Collectively, you’ve told us that one of your biggest upgrade and update challenges is application testing. A critical part of any desktop deployment plan is analysis of existing applications—and the process of testing apps and remediating issues has historically been very manual and very time consuming. Microsoft 365 offers incredible tools today to help customers shift to a modern desktop, including System Center Configuration Manager, Microsoft Intune, Windows Analytics, and Office Readiness Toolkit. But we’ve felt like there’s even more we could do.
Today, we’re announcing that Windows Analytics is being expanded to Desktop Analytics—a new cloud-based service integrated with ConfigMgr and designed to create an inventory of apps running in the organization, assess app compatibility with the latest feature updates of Windows 10 and Office 365 ProPlus, and create pilot groups that represent the entire application and driver estate across a minimal set of devices.
The new Desktop Analytics service will provide insight and intelligence for you to make more informed decisions about the update readiness of your Windows and Office clients. You can then optimize pilot and production deployments with ConfigMgr. Combining data from your own organization with data aggregated from millions of devices connected to our cloud services, you can take the guess work out of testing and focus your attention on key blockers. We’ll share more information about Desktop Analytics and other modern desktop deployment tools at Ignite.
Standing behind our app compatibility promise
We’re also pleased to announce Desktop App Assure—a new service from Microsoft FastTrack designed to address issues with Windows 10 and Office 365 ProPlus app compatibility. Windows 10 is the most compatible Windows operating system ever, and using millions of data points from customer diagnostic data and the Windows Insider validation process, we’ve found that 99 percent of apps are compatible with new Windows updates. So you should generally expect that apps that work on Windows 7 will continue to work on Windows 10 and subsequent feature updates. But if you find any app compatibility issues after a Windows 10 or Office 365 ProPlus update, Desktop App Assure is designed to help you get a fix. Simply let us know by filing a ticket through FastTrack, and a Microsoft engineer will follow up to work with you until the issue is resolved. In short, Desktop App Assure operationalizes our Windows 10 and Office 365 ProPlus compatibility promise: We’ve got your back on app compatibility and are committed to removing it entirely as a blocker.
Desktop App Assure will be offered at no additional cost to Windows 10 Enterprise and Windows 10 Education customers. We’ll share more details on this new service at Ignite and will begin to preview this service in North America on October 1, 2018, with worldwide availability by February 1, 2019.
Servicing and support flexibility
Longer Windows 10 servicing for enterprises and educational institutions
In April 2017, we aligned the Windows 10 and Office 365 ProPlus update cadence to a predictable semi-annual schedule, targeting September and March. While many customers—including Mars and Accenture—have shifted to a modern desktop and are using the semi-annual channel to take updates regularly with great success, we’ve also heard feedback from some of you that you need more time and flexibility in the Windows 10 update cycle.
Based on that feedback, we’re announcing four changes:
- All currently supported feature updates of Windows 10 Enterprise and Education editions (versions 1607, 1703, 1709, and 1803) will be supported for 30 months from their original release date. This will give customers on those versions more time for change management as they move to a faster update cycle.
- All future feature updates of Windows 10 Enterprise and Education editions with a targeted release month of September (starting with 1809) will be supported for 30 months from their release date. This will give customers with longer deployment cycles the time they need to plan, test, and deploy.
- All future feature updates of Windows 10 Enterprise and Education editions with a targeted release month of March (starting with 1903) will continue to be supported for 18 months from their release date. This maintains the semi-annual update cadence as our north star and retains the option for customers that want to update twice a year.
- All feature releases of Windows 10 Home, Windows 10 Pro, and Office 365 ProPlus will continue to be supported for 18 months (this applies to feature updates targeting both March and September).
In summary, our new modern desktop support policies—starting in September 2018—are:
Windows 7 Extended Security Updates
As previously announced, Windows 7 extended support is ending January 14, 2020. While many of you are already well on your way in deploying Windows 10, we understand that everyone is at a different point in the upgrade process.
With that in mind, today we are announcing that we will offer paid Windows 7 Extended Security Updates (ESU) through January 2023. The Windows 7 ESU will be sold on a per-device basis and the price will increase each year. Windows 7 ESUs will be available to all Windows 7 Professional and Windows 7 Enterprise customers in Volume Licensing, with a discount to customers with Windows software assurance, Windows 10 Enterprise or Windows 10 Education subscriptions. In addition, Office 365 ProPlus will be supported on devices with active Windows 7 Extended Security Updates (ESU) through January 2023. This means that customers who purchase the Windows 7 ESU will be able to continue to run Office 365 ProPlus.
Please reach out to your partner or Microsoft account team for further details.
Support for Office 365 ProPlus on Windows 8.1 and Windows Server 2016
Office 365 ProPlus delivers cloud-connected and always up-to-date versions of the Office desktop apps. To support customers already on Office 365 ProPlus through their operating system transitions, we are updating the Windows system requirements for Office 365 ProPlus and revising some announcements that were made in February. We are pleased to announce the following updates to our Office 365 ProPlus system requirements:
- Office 365 ProPlus will continue to be supported on Windows 8.1 through January 2023, which is the end of support date for Windows 8.1.
- Office 365 ProPlus will also continue to be supported on Windows Server 2016 until October 2025.
Office 2016 connectivity support for Office 365 services
In addition, we are modifying the Office 365 services system requirements related to service connectivity. In February, we announced that starting October 13, 2020, customers will need Office 365 ProPlus or Office 2019 clients in mainstream support to connect to Office 365 services. To give you more time to transition fully to the cloud, we are now modifying that policy and will continue to support Office 2016 connections with the Office 365 services through October 2023.
Shift to a modern desktop
You’ve been talking, and we’ve been listening. Specifically, we’ve heard your feedback on desktop deployment, and we’re working hard to introduce new capabilities, services, and policies to help you on your way. The combination of Windows 10 and Office 365 ProPlus delivers the most productive, most secure end user computing experience available. But we recognize that it takes time to both upgrade devices and operationalize new update processes. Today’s announcements are designed to respond to your feedback and make it easier, faster, and cheaper to deploy a modern desktop. We know that there is still a lot of work to do. But we’re committed to working with you and systematically resolving any issues. We’d love to hear your thoughts and look forward to seeing you and discussing in more detail in the keynotes and sessions at Ignite in a few weeks!
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This month, we introduced new features and updates in Microsoft 365 that help teams streamline management of tasks, make it easier for IT admins to manage Windows 10 devices, and empower small to medium-sized businesses to grow.
Keep everyone on the same page with @Mentions in Office apps—Today, we’re introducing @Mentions in Word, PowerPoint, and Excel. This capability makes it easier to work together on shared documents, presentations, and worksheets by giving you the ability to get someone’s attention directly within the comments. If you’re @Mentioned in a document, you’ll receive an email notification, so you know exactly where your input is needed. @Mentions will start rolling out in September to Word Online and PowerPoint Online and to Word and PowerPoint for Windows and Mac for Insiders and will be coming to iOS, Android, and Excel in the next few months. Learn more in this support article.
Tag coworkers with @Mentions directly in Word.
Enable remote actions on Windows 10 devices—FastTrack for Microsoft 365 now offers deployment support for co-management on your Windows 10 devices to help you get the most of our your Microsoft 365 subscriptions. Co-management enables a Windows 10 device to be managed by Configuration Manager and Microsoft Intune at the same time, giving IT admins the ability to enable remote actions on devices—including factory reset and selective wipe for lost or stolen devices. Get started by going to our FastTrack website.
New capabilities to help small and medium businesses grow
We are introducing several new capabilities in Microsoft 365 to help small and medium-sized businesses improve teamwork and build their business.
Discover and securely share videos with Microsoft Stream—This quarter, we’re making Microsoft Stream available to small and medium-sized businesses by bringing it to Microsoft 365 Business, Office 365 Business Premium, and Office 365 Business Essentials. Stream is an intelligent video service, which makes it easy to discover and securely share videos from across the organization, with features like auto-generated and searchable transcripts, and AI-powered speaker detection.
Discover and securely share videos across the organization–all in one place–with searchable speech-to-text and AI-powered speaker detection.
Get paid faster and manage mileage expenses more easily with new integrations—Now you can collect pre-payment from customers when they book an appointment with you via Microsoft Bookings—a great way to reduce no-shows. You can also now provide customers a direct link to Microsoft Pay from within invoices generated by Microsoft Invoicing, providing a convenient and secure online payment option. In addition, mileage tracking app MileIQ now integrates with Xero and AutoReimbursement.com to help you log mileage and manage vehicle reimbursements quickly and easily. These capabilities will roll out to small and medium-sized business customers in the U.S. in the coming weeks.
Reduce no-shows by collecting pre-payments with Microsoft Bookings.
Hire the best talent with LinkedIn Jobs—Eligible small and medium-sized business customers can now receive $50 off their first LinkedIn Jobs post. LinkedIn Jobs reaches more than 500 million LinkedIn members—most of whom aren’t visiting job boards but are open to new opportunities—enabling you to reach relevant candidates not accessible elsewhere. The platform matches your role with the right candidates and provides recommended matches that get smarter over time. This offer applies to customers with a subscription to Microsoft 365 Business and Office 365 Business Premium, Business, and Business Essentials who use the LinkedIn Jobs pay-per-click pricing model. In the coming weeks, information about this offer, including terms, will be emailed directly to eligible customers.
- Access live events in Microsoft 365 to connect leaders and employees across your organization and engage with communities, content, and communications.
- Ink and text annotations are now available for the Office Lens mobile app.
- Starting October 2, 2018, get even more out of Office 365 Home and Office 365 Personal by installing Office on an unlimited number of devices. Find out more on our blog.
- New capabilities in Microsoft 365 combine the power of artificial intelligence and machine learning with content stored in OneDrive and SharePoint to help you be more productive, make more informed decisions, and keep files more secure.
The post New to Microsoft 365 in August—tools to achieve more in the modern workplace appeared first on Microsoft 365 Blog.
Lenovo has launched a brand-new addition to its ThinkPad mobile workstation portfolio—the ThinkPad P1. Lenovo’s thinnest, lightest, and sleekest mobile workstation, the ThinkPad P1 gives users the style they want and the performance they need.
No company better combines high performance with beauty better than luxury sports car manufacturer, Aston Martin. For them, the ThinkPad P1 represents not only an opportunity to increase productivity, but to also work with a high quality and performing product within a fast-paced environment.
“At Aston Martin, we are committed to a high standard of excellence with a drive to push to the next level,” said Neil Jarvis, director of IT and Innovation at Aston Martin. “We see the expression of similar values in the creation of the new ThinkPad P1. Whether it’s our creative team benefiting from the professional graphics and stunning display, or our executive team looking for an ultra-thin and light system with a touch of style, the ThinkPad P1 is the right fit for a variety of users across our company.”
The ThinkPad P1 provides users with a premium experience—both in look and feel and superior construction and components. With a signature black finish, glass touchpad, and seamless keyboard, the ThinkPad P1 has the high-end design to deliver the ultimate out-of-box experience.
This attention to detail goes even further with the ThinkPad P1 power supply. Customers know a bulky power supply runs counter to a thin and light workstation. To address this, Lenovo reduced the weight by 35 percent to ensure the ThinkPad P1 meets every requirement in the thin and light category.
Here are some other features of this mobile workstation:
- Certified for key ISV applications, featuring 8th Gen Intel Xeon and Core processors, including support for the Core i9 CPU, ECC memory support, and speeds up to 4.6 GHz.
- Boosted performance with the latest NVIDIA Quadro P1000 and P2000 professional graphics cards.
- A 15-inch, 4K UHD display, representing 100 percent of the Adobe color gamut, as well as a touchscreen and IR camera standard.
- 4 TB of M.2 PCIe premier storage and 64 GB of memory at 2667 MHz.
With more than 25 years of experience developing top commercial laptops, ThinkPad P1 design engineers chose the best features from the ThinkPad portfolio to maximize power, performance, and premium design from top to bottom.
“When we set out to create the ThinkPad P1, we knew our challenge was to build a mobile workstation that would carry the legacy of professional power and reliability of our ThinkPad portfolio, but also meet our customer’s need for a thin, light, and sleek design,” says Rob Herman, general manager of Workstations at Lenovo. “Whether you are looking for power, the lightest mobile workstation around, or sleek and slim tech-envy, the ThinkPad P1 delivers on all counts, period.”
Lenovo is also introducing its new ThinkPad P72. Purpose-built for users looking for top-of-the-line power and performance, it is the ideal choice for users in the oil and gas, automotive, and financial industries. A true desktop replacement, its 17-inch chassis includes the latest 8th Gen Intel Xeon and Core processors, and the most powerful NVIDIA Quadro graphics—up to P5200—to tackle the most demanding workflows with ease. With up to 6 TB of storage, 128 GB of memory, and 16 GB of Intel Optane memory, users have vast amounts of compute power to handle immense data sets.
Lenovo is committed to understanding its customers’ evolving needs and daily demands of their workflows and workloads. With the introduction of the ThinkPad P1 and the ThinkPad P72, Lenovo is addressing two very distinct and unique groups of customer needs.
Both will be available at the end of August 2018. The ThinkPad P1 starts at $1,949 and the ThinkPad P72 starts at $1,799. Learn more about the ThinkPad P1 and the ThinkPad P72.
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With more than 80 years of pioneering innovation in reservoir characterization, drilling, production, and exploration, Schlumberger is the leading provider of upstream products and services in the oil and gas industry. It’s a highly collaborative business, both internally, with more than 100,000 employees working in 85 countries, and externally, with the world’s leading global oil and gas customers depending on Schlumberger products and services. Moving data and expensive resources through a complex network of delivery systems calls for reliable, real-time collaboration and communication for all stakeholders. That’s one reason why standardizing on Microsoft 365 is a major step forward in the company’s strategy to harness the cloud and drive efficient customer service.
Recently, Schlumberger’s VP of Information Technology Sebastien Lehnherr had this to say about driving teamwork and productivity on a global scale:
“Operational efficiency and agility are requirements in a highly regulated service industry striving for performance and service quality. We use Microsoft 365 as a core element of our digital strategy—Microsoft Teams, Enterprise Mobility + Security, Power BI, and Windows 10 empower our employees globally with the intuitive, feature-rich tools that help them collaborate more efficiently and be more productive working in the office or while on the road.”
With highly secure, collaborative cloud apps at their fingertips, Schlumberger employees working in the field and at head offices in Paris, Houston, London, and The Hague are empowered by agile digital connections that accelerate service delivery and keep customers’ products moving to market. Unimpeded communication helps connect the big-picture expertise from Schlumberger’s leadership centers with local experience at production sites, adding value to customer relationships. We’re also excited to see how Schlumberger’s global Windows 10 deployment will add value to its Microsoft cloud business productivity platform.
The post Schlumberger refines global teamwork with Microsoft 365 appeared first on Microsoft 365 Blog.
Today’s post was written by Amel Hammouda, chief transformation officer at Air France and a member of the Air France executive committee.
Whether they’re traveling overseas for business, taking a chance on a whirlwind romance, or reuniting with old friends, passengers count on Air France to deliver an exceptional customer experience on their journeys. Every year, Air France flies upwards of 87.3 million passengers to hundreds of destinations around the world. While we are internationally recognized for the lengths we go for our customers, we are equally committed to making sure our employees have a great experience on the job.
In fact, we see a direct correlation between empowered employees and satisfied customers. This idea drives our strategic business plan, which aims to foster an innovative mindset for the benefit of our customers and our employees. This means ensuring that our employees have the right tools to contribute their ideas and enthusiasm—from unique ways to present in-flight meals to project management on an international scale. We’re building a modern, mobile workplace with Microsoft Office 365, so we can tap into the enthusiasm of our dynamic, engaged employees. Continuing to innovate great customer service will help us maintain our advantage in today’s competitive airline industry.
It’s often said that you never know who you might meet on an airplane, and this spirit of potential is also at the core of our corporate culture. As we continue to build on a culture of innovation, we know that game-changing ideas can come from anywhere in the business. With Office 365, we have tools to break down silos and leverage our collective brainpower. More than 46,000 employees use the Yammer corporate social network to share their ideas and innovate through improved collaboration for the benefit of our customers. Many of our most successful Yammer initiatives have been entirely grassroots, like the viral “I Love My Job” project that started with a single flight attendant using Yammer to share pictures and stories about her job. This grew into an incredible network of Firstline Workers who use Yammer to share best practices, tips, and tricks—innovations that we can use to take customer service to the next level.
Consistency and accuracy occur naturally in a well-connected workforce. With our cloud-based communication tools taking off in the company, it is easier for Air France employees to provide accurate answers to customers’ questions, and even anticipate their needs. The more knowledge we share across the company, the more unified we are in our approach to service, and the more reliable we are in the eyes of our customers. Today, Air France is a more interconnected, productive organization because we have the technology to communicate and collaborate effortlessly.
Dynamic communication tools like Yammer don’t just improve employee connections, they also bring tangible business wins and help the focus remain on customers. The speed at which information can spread throughout the company translates to more agile decision-making and efficiency gains. Yammer was recently used by flight attendants who encountered a problem with snack packaging on a particular route. From posts across the company, it quickly became clear that flight attendants elsewhere noticed the same frustrating defect. Within 48 hours, Air France had negotiated a refund and replacement from the supplier—a win for both flight attendants and customers.
Air France operates a complex network of flights all over the globe; distributing information across our geographically dispersed enterprise can be equally complex. Working with intelligent communication applications like Microsoft Teams helps us to connect a mobile workforce that is always on the move. Our digital champions, employees who are passionate about promoting digital culture, use Skype for Business video calls to drive adoption of our new cloud tools. My team uses Microsoft SharePoint Online for document sharing and storage. I have seen firsthand how these tools can help us transcend department boundaries and drive projects across the company.
Our strategic priorities include two main lines of action: to continuously improve the customer experience and do the same for employees. Thanks to our modern, connected workplace, we are accelerating progress in both strategic directions and we expect great synergies over the next few years.
Read the case study to learn more about how Air France uses Office 365 to improve customer service and empower employees.
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In the modern workplace, rising expectations to innovate and improve productivity are putting pressure on employees to do more in less time. The world’s most successful organizations are addressing this by adopting new ways of working that leverage Microsoft 365 with OneDrive for Business and SharePoint to manage and collaborate on content.
Today, we are announcing upcoming capabilities that, along with our recent investments, combine the power of artificial intelligence (AI) and machine learning with content stored in OneDrive for Business and SharePoint to help you be more productive, make more informed decisions, and keep more secure.
Be more productive
A key to being productive is leveraging existing content so you’re not reinventing the wheel. Historically this has been challenging due to the exponential growth of digital content, particularly with image, video, and audio files. Until now, these rich file types have been cumbersome to manage and painful to sift through to find what you need, when you need it.
Video and audio transcription—Beginning later this year, automated transcription services will be natively available for video and audio files in OneDrive and SharePoint using the same AI technology available in Microsoft Stream. While viewing a video or listening to an audio file, a full transcript (improving both accessibility and search) will show directly in our industry-leading viewer, which supports over 320 different file types. This will help you utilize your personal video and audio assets, as well as collaborate with others to produce your best work.
Once you’re ready to make a video broadly available across the organization, you can upload and publish to Microsoft Stream. You’ll continue to get transcription services plus other AI driven capabilities, including in-video face detection and automatic captions. Importantly, your audio and video content never leaves the Microsoft Cloud; it is not passed through potentially costly and insecure third-party services.
Searching audio, video, and images—Announced last September, we are unlocking the value of photos and images stored in OneDrive and SharePoint. Using native, secure AI, we determine where photos were taken, recognize objects, and extract text in photos. This recognition and text extraction allows you to search for images as easily as you search for documents. For example, you could search a folder of scanned receipts for the receipt that mentions “sushi.” Video and audio files also become fully searchable thanks to the transcription services described earlier.
Intelligent files recommendations—Later this year, we’ll introduce a new files view to OneDrive and the Office.com home page to recommend relevant files to you. Suggested files are based on the intelligence of the Microsoft Graph and its understanding of how you work, who you work with, and activity on content shared with you across Microsoft 365. This deep understanding of user behavior and relationships among coworkers is unique to Microsoft 365 and continues to be enriched as you collaborate on content in OneDrive and SharePoint.
AI also makes it easier to create new documents by reusing existing content. The Tap feature in Word 2016 and Outlook 2016 intelligently recommends content stored in OneDrive and SharePoint by understanding the context of what you are working on. This allows you to leverage and repurpose a paragraph, table, graphic, chart, or more from another file while working on a new document or email.
Make more informed decisions
OneDrive and SharePoint make your life easier thanks to innovative AI that helps you make more informed decisions while working with content.
File insights—Earlier this year, we rolled out an updated file card, providing access statistics for any file stored in OneDrive and SharePoint. This allows you to see who has looked at the file and what they have been doing, and it helps you decide your next action. Later this year, we’ll bring these valuable file statistics directly into the native Office application experience.
Additionally, we’ll introduce additional insights to the file card with “Inside look,” giving you important information at a glance—including time to read and key points from the document, so you can choose to dive in deeper or save it for later.
Intelligent sharing—Later this year, you’ll have the option to easily share relevant content with meeting attendees. For instance, if you just presented a PowerPoint presentation, you’ll be prompted to share it with the other attendees once the meeting is over. In the OneDrive mobile app, we’ll automatically prompt you to share photos taken during the same meeting, perhaps of a whiteboard where you brainstormed new ideas with your colleagues—all based on your Outlook calendar. This type of real-world intelligence allows you to quickly keep everyone informed and move on to your next task and is exclusively available when you store your content in OneDrive and SharePoint.
Data insights—Earlier this year at the SharePoint Virtual Summit, we showed you how you could immediately enrich your OneDrive and SharePoint content with intelligence by leveraging the flexibility of Microsoft Flow and the power of Azure Cognitive Services. Since these services are powered by Microsoft Azure, you can get sentiment analysis, key word extraction, and even custom image recognition—all while keeping your content secure in the Microsoft Cloud and away from potentially costly and insecure third-party services. Additionally, you can use information provided by these cognitive services to set up custom workflows to organize images, trigger notifications, or invoke more extensive business processes directly in OneDrive and SharePoint with deep integration to Microsoft Flow.
Keep more secure
When your files are stored in OneDrive and SharePoint, AI also helps to protect your content, keep you compliant, and thwart malicious attacks.
OneDrive files restore—Earlier this year, we released OneDrive files restore including integration with Windows Defender Antivirus for business and personal users to protect you from ransomware attacks by identifying breaches and guiding you through remediation and file recovery. With a full 30 days of file history and sophisticated machine learning to help us spot potential attacks early, OneDrive gives you peace of mind for every file you store. Best of all, moving your files to OneDrive has never been easier thanks to Known Folder Move.
Intelligent compliance—In addition to being able to apply native data loss prevention (DLP) policies and conduct native eDiscovery searches on textual content stored in OneDrive and SharePoint, with the innovations discussed above, we’re making it even easier to use these key compliance capabilities with audio, video, and images later this year. Soon you’ll be able to leverage the text extracted from photos and audio/video transcriptions to automatically apply these policies and protect this content.
As you can see, by leveraging Microsoft’s industry-leading investments in AI we have made OneDrive and SharePoint in Microsoft 365 the smartest place to store your content. In fact, Microsoft is recognized as a leader by Gartner in both their Content Collaboration Platforms Magic Quadrant and Content Services Platforms Magic Quadrant reports, as well as Forrester in both their cloud and hybrid Forrester Wave: Enterprise File Sync and Share Platforms Q4 2017 reports.
You can start realizing these benefits and more by moving your content to OneDrive and SharePoint today, just as Fortune 500 customers MGM Resorts International, Walmart, Johnson Controls International, and Textron are doing. You’ll automatically get more value as we continue to invest in these and other new AI capabilities to help you achieve more.
Microsoft has a bold vision to transform content collaboration for the modern workplace inclusive of files, dynamic web sites and portals, streaming video, AI, and mixed reality, while reducing costs and improving compliance and security. Be sure to join us at Microsoft Ignite from September 24–28, 2018 in Orlando, Florida, or on-demand, where we’ll continue to unveil how AI will accelerate content collaboration in the modern workplace.
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